🔒 Privacy Policy

8dgame Privacy
Policy

This policy explains how 8dgame works to keep your personal data safe and secure.

Protected with SSL encryption Your personal data is kept safe Official policy document

Last Updated: 30 October 2026

This page is the official policy document explaining how your personal data is collected, stored, and protected when you use the 8dgame online betting platform. By continuing to use our services, you are considered to have read and accepted the terms of this policy.

Introduction and Purpose

8dgame is an online betting platform offering football betting, live casino, slots, and lottery games for Myanmar players. We place the highest priority on protecting our users' personal data.

This Privacy Policy covers the following —

  • What types of personal data we collect
  • The purposes for which that data is used
  • How long your data is stored
  • Your rights regarding your data
  • The technologies used for data protection

Data We Collect

We collect only the information necessary to provide our services and secure your account. We do not ask for personal information beyond what is required.

2.1 Information You Provide Directly

When you register an account and use our services, we collect the following information that you provide directly —

  • Full name
  • Date of birth (for 21+ age verification)
  • Contact phone number and email address
  • Player national registration ID (National ID)
  • Payment account details (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Bank account details (for withdrawals)

2.2 Data Collected Automatically

When you visit the website, the following information is collected automatically through technical means —

  • IP address and connection details
  • Browser type, language settings and screen resolution
  • Access date, time and duration (Myanmar Standard Time — MMT)
  • Click patterns and navigation data
  • Cookies and session data
  • Referrer URL (the source from which you arrived)

2.3 Gaming History Data

When you use the platform, we also retain activity records including deposit and withdrawal history, game play history, and bonus claim history. This data is essential for account management, financial transaction verification, and player protection.

Purpose of Using Your Information

The personal information we collect is used only for the following purposes —

  1. Account creation and management — to open, verify and fully manage your player account.
  2. Processing financial transactions — to handle deposits and withdrawals through KBZPay, Wave Money, AYA Pay, and CB Pay.
  3. Security checks and fraud prevention — to prevent unauthorized access, fraud, and money laundering.
  4. Customer support — to assist players through 24-hour Live Chat and email.
  5. Meeting legal obligations — to maintain records required to be kept by law.
  6. Service improvement — to analyze website usage patterns and improve the player experience.
  7. Player protection — to provide responsible gambling guidance and support self-exclusion measures.

Cookies and Tracking Technologies

The 8dgame website uses cookies to improve the user experience and keep the website running at its best.

4.1 Types of Cookies

  • Essential Cookies — cookies that are necessary for account login, session management, and website security
  • Analytics Cookies — cookies that collect data on website traffic patterns and playing behavior to help us understand how the site is used
  • Preference Cookies — cookies that remember your language selection and display preferences

You can refuse cookies through your browser settings, but disabling essential cookies may prevent some features of the website from working properly.

Third-Party Data Sharing Policy

We will not sell, rent, or share your personal information with any advertising companies, data brokers, or unrelated third parties. However, we may disclose information as necessary in the following cases —

  • Payment processing — non-personal financial verification data required to confirm transactions through KBZPay, Wave Money, AYA Pay, and CB Pay
  • Legal disclosures — requests arising from litigation, investigations, or legal authorities
  • Technology service providers — companies providing SSL protection, cloud hosting, and cybersecurity services (any data disclosed is limited to what this policy permits)
Any sharing beyond this agreement will not take place without your prior consent. 8dgame is committed to keeping your data secure.

Data Retention Period

Personal data is stored only for as long as needed to provide the service and for the period required by law.

  • Account Data — Retained for up to one year after the account is closed
  • Financial Transaction Records — Handled in accordance with financial legal requirements
  • Cookies Data — Session Cookies are deleted automatically when the browser is closed. Persistent Cookies are retained until their set expiry period ends
  • Customer Support Records — Deleted within 6 months after the case is resolved, unless there is a legal requirement to keep them longer

Data Security Technologies

8dgame applies industry-standard technologies to protect your personal data —

  • SSL/TLS Encryption — All data transmitted between your browser and our servers is encrypted
  • Firewall Protection — A network firewall is monitored 24 hours a day to block unauthorized external access
  • Access Controls — Access to personal data is restricted to only those staff members who need it
  • Regular Security Audits — Routine security audits are carried out to identify and address system vulnerabilities before they can be exploited
  • Staff Training — Regular training is provided to ensure staff understand their data protection responsibilities

Even with these measures and ongoing checks in place, no data transmission over the Internet can be guaranteed 100% secure. We commit to doing our best within the limits of what we can control.

Your Rights

Under this policy, every user has the following rights regarding their personal data —

  • Right of Access — You can request a copy of the personal data we hold about you
  • Right to Rectification — You can request that incorrect or incomplete data be corrected
  • Right to Erasure — You can request that personal data which no longer needs to be retained by law be deleted
  • Right to Restriction — You can request that the use of your data be limited for a period of time
  • Right to Data Portability — You can request that your data be provided in a transferable format
  • Right to Object — You can object to your data being used for direct marketing purposes

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days of receiving it.

Age 21+ Restriction

8dgame services are for users aged 21 and above only. We do not knowingly collect personal data from users under 21. If we become aware that personal data of a person under 21 has reached us, it will be deleted immediately. If you know that someone under 21 has created an account in breach of this policy, please notify us immediately at [email protected].

Policy Changes

This Privacy Policy may be updated from time to time. When significant changes are made —

  • The "Last Updated" date on this policy page will be updated
  • You will be notified at your registered email address when changes are substantial
  • Continued use of the site after changes means you accept the updated policy

We encourage you to check this policy regularly for any updates.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact the 8dgame customer support team —

  • Live Chat: Available 24/7 in Myanmar language via Live Chat on the website
  • Email: [email protected]

We commit to handling data protection requests within 30 days. Trust that 8dgame always puts your personal data protection first.

Personal Data Protection FAQ

Your personal data will not be sold to any advertising company or data broker. Only non-personal financial verification data is shared with payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay to process transactions. No sharing takes place without prior consent, except where legally required.

Account data is kept for up to one year after account deletion. Financial transaction records are retained in line with legal requirements. Customer support records should have a legal basis if kept beyond 6 months after a case is resolved. Session cookies are deleted automatically when the browser is closed.

Yes. You can request deletion of personal data that no longer needs to be retained for legal purposes. Send your request to [email protected] and it will be processed within 30 days. Please note that some data may not be deletable due to financial legal requirements.

Your data is protected with SSL/TLS encryption, network firewall protection, access controls, and regular security audits. Staff also receive regular data protection training. We commit to providing the best protection within our control.

You can reject cookies in your browser settings. However, if essential cookies are disabled, core functions such as logging in and processing payments may not work properly. If you only reject analytics and preference cookies, core site functions will continue to work.

If the policy changes, the "Last Updated" date on this policy page will be updated immediately. For significant changes, you will be notified at your registered email address. We encourage you to check for policy updates regularly and to re-read the policy before continuing to use the site.